Privacy Policy

Last updated: March 3, 2026

1. Who We Are

Rambow SEO LLC (“Rambow SEO,” “we,” “us,” “our”) is a digital marketing agency. You can reach us at [email protected] or +1 (513) 790-4472.

2. What Information We Collect

We collect the following categories of personal information:

Information You Provide Directly

Name, email address, phone number (including mobile number)
Company name and project details submitted via forms, quote requests, or service purchases

Automatically Collected Data

IP address, device type, browser type and version, operating system
Pages visited, time on page, referral source — collected via cookies, pixels, and web beacons

Third-Party Sources

Advertising networks (Google Ads), analytics partners (Google Analytics, Google Search Console), CRM platforms, and payment processors

SMS/Text Messaging Data

When you opt in to receive text messages, we collect your mobile phone number, records of your consent, the content of messages sent and received, and opt-out requests

3. How We Use Your Data

We use the information we collect for the following purposes:

Deliver proposals, audits, reports, and contracted marketing services
Respond to inquiries, support requests, and quote requests
Improve site performance, campaign effectiveness, and user experience through analytics
Send newsletters, promotional offers, or marketing messages you have opted in to receive via email
Send SMS/text messages — including appointment reminders, service updates, promotional offers, and campaign notifications — to mobile numbers that have opted in (see Section 6)
Detect, prevent, and address fraud, abuse, and security issues
Comply with applicable legal or regulatory obligations

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

4. Legal Bases (EEA/UK Visitors)

For visitors in the EEA/UK we rely on:

Consent — for marketing emails, SMS messages, and non-essential cookies
Contract — to provide requested services
Legitimate interest — to secure and improve our platform
Legal obligation — when records must be kept by law

5. Cookie & Tracking Practices

We use the following categories of cookies and tracking technologies on our website:

Essential Cookies

Required for basic site functionality such as page navigation, form submission, and security. These cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our website (e.g., Google Analytics). These collect aggregated, anonymized usage data including pages viewed, session duration, and bounce rate.

Advertising / Marketing Cookies

Used to deliver relevant ads and measure campaign effectiveness (e.g., Google Ads conversion tracking, Facebook Pixel). These may track your activity across other websites.

Functional Cookies

Remember your preferences such as language or region settings to enhance your experience.

Analytics and advertising cookies are activated only after you provide consent where required by law. You may manage cookie preferences through our cookie banner or by adjusting your browser settings. Disabling cookies may limit certain site functionality.

We may also use web beacons (tracking pixels) in emails to measure open rates and engagement.

6. SMS Opt-In Details

The following terms govern our SMS/text messaging program:

Opt-In

By checking the SMS consent checkbox on any of our website forms, you expressly consent to receive recurring automated text messages from Rambow SEO LLC at the mobile number you provide. Consent is not a condition of purchasing any goods or services.

Message Types

Messages may include appointment reminders, service updates, promotional offers, campaign performance notifications, and responses to your inquiries.

Message Frequency

Message frequency varies. You may receive up to 10 messages per month depending on your engagement and service tier.

Rates

Message and data rates may apply. Check with your mobile carrier for details about your messaging plan.

Opt-Out

You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no further texts unless you re-subscribe.

Help

For assistance, reply HELP to any message or contact us at [email protected] or +1 (513) 790-4472.

7. Data Security and Handling

We take the security of your personal information seriously and implement the following safeguards:

All data transmitted between your browser and our servers is encrypted using HTTPS/TLS protocols
Personal data is encrypted at rest using industry-standard encryption
Access to personal data is restricted to authorized personnel on a need-to-know basis, protected by role-based access controls and multi-factor authentication
We conduct regular security reviews of our systems, vendors, and processes
Our third-party service providers are bound by data-processing agreements that require them to maintain appropriate security measures

No method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Sharing and Disclosure

We share personal data only with the following categories of recipients, and only to the extent necessary:

Hosting and infrastructure providers under data-processing agreements
Analytics vendors (e.g., Google Analytics) to measure site performance
Advertising platforms (e.g., Google Ads) for campaign management and conversion tracking
SMS/messaging platform providers to deliver text messages you have opted in to receive
Payment processors to complete purchases
Professional advisors (legal, accounting) as necessary for business operations
Government authorities when legally compelled by valid legal process

We never sell or rent personal data. All third-party service providers are contractually required to use your data only for the purposes of providing services to us.

9. Mobile Information Sharing Statement

We do not sell, rent, lease, or share your mobile phone number or any personal information collected through our SMS program with third parties or affiliates for their own promotional or marketing purposes.

Your mobile information — including phone numbers and SMS consent records — will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. Mobile information may only be shared with service providers who assist us in delivering text messages (e.g., our messaging platform provider), and such providers are contractually prohibited from using your information for any purpose other than facilitating our messages to you.

10. International Transfers

Data may be processed in the United States or other jurisdictions with different privacy laws. We use Standard Contractual Clauses or similar safeguards for cross-border transfers of personal data originating from the EEA, UK, or other regions that require such protections.

11. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy:

Contact form submissions and project files: 24 months after last interaction, unless a longer period is required by law or an active service agreement
SMS consent records and messaging logs: retained for the duration of your opt-in plus 24 months after opt-out, to comply with regulatory requirements
Accounting and billing records: seven (7) years as required by tax and financial regulations
Cookie and analytics data: per the retention settings of each respective tool (typically 14-26 months for Google Analytics)

You may request deletion of your data at any time (see Your Rights below).

12. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access — Request a copy of the personal data we hold about you
Correction — Request that we correct inaccurate or incomplete data
Deletion — Request that we delete your personal data, subject to legal retention requirements
Portability — Request a machine-readable copy of your data
Restriction — Request that we limit how we process your data
Objection — Object to processing based on legitimate interests or direct marketing
Withdraw consent — Where processing is based on consent, you may withdraw it at any time without affecting prior processing
SMS opt-out — Reply STOP to any text message to immediately stop receiving SMS communications

To exercise any of these rights, email [email protected] with your request. We will respond within 30 days (or sooner where required by applicable law). We may need to verify your identity before processing your request.

13. Children

Our services are intended for business users and are not directed at individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe a minor has provided data to us, please contact us immediately at [email protected] and we will take steps to delete the information.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post any changes on this page and update the “Last updated” date at the top. Material changes will be communicated via email or a prominent notice on our website prior to taking effect.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Rambow SEO LLC

7225 Montgomery Rd, Cincinnati, OH 45236

Email: [email protected]

Phone: +1 (513) 790-4472